You will find answers to the most frequently asked questions here:
We take 1-2 business days to process your order and then 7-12 business days to deliver it to you.
Yes, absolutely. We ship worldwide.
Our offices are located in Figino, Switzerland. Our warehouses are located in France and Asia.
Yes, wait 3 days after your order and ask us via email at support@glowleen.com
We are sorry to hear that. Simply send us an image of the damaged item in question to the email address: support@glowleen.com and we will send you a similar replacement item as soon as possible.
We are located in Figino, Switzerland
We do our best to resolve any issues our customers may have with their online items. If you still wish to receive a refund on your order, we can of course process the payment, provided that the claim is made within 15 days of the date of receipt and that the product(s) concerned are not on sale or opened. For more information, please read more about our refund policy.
Have you just viewed the FAQ above and can't find the answer to your question? Simply contact us using the contact form below.
